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Operational Excellence Manager
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Job Overview
At Illuminate, we are seeking a highly skilled and experienced System Training Specialist to join our team. As a key member of our organization, this role will be responsible for coordinating and implementing various training programs, ensuring the development and growth of our employees.
Key Responsibilities:
- Training Program Development: Develop and implement comprehensive training plans to enhance employee skills and knowledge, aligning with the company's goals and objectives.
- Process Improvement: Identify areas for improvement and implement process changes to increase efficiency and productivity, ensuring compliance with regulatory requirements.
- Document Management: Maintain and update departmental documents, ensuring accuracy and completeness, and ensuring that all necessary documentation is readily available.
- Training Delivery: Provide high-quality training to employees, utilizing various delivery methods, including classroom instruction, online training, and on-the-job training.
- Employee Development: Assess employee skills and knowledge, identifying areas for improvement and developing personalized training plans to enhance their performance.
- Team Collaboration: Work closely with cross-functional teams to ensure seamless integration of training programs and processes, promoting a culture of collaboration and continuous improvement.
- Quality Assurance: Conduct regular audits and assessments to ensure compliance with regulatory requirements and company standards, identifying areas for improvement and implementing corrective actions.
- Communication: Develop and maintain effective communication channels with employees, management, and other stakeholders, ensuring that all parties are informed and engaged.
Requirements:
- Proven experience in training and development, with a focus on process improvement and employee growth.
- Strong knowledge of regulatory requirements and industry standards.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Ability to analyze complex problems and develop effective solutions.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.