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Casino Food Service Director

2 months ago

Quincy, Massachusetts, United States Mark Twain Casino and RV Park Full time
Job Description

The Food and Beverage Shift Manager assists the Food and Beverage Director in leading food and beverage Front of House activities of the Food & Beverage outlets by performing the following listed duties in accordance with company and regulatory guidelines, while maintaining comparable sales growth and profitability.

Key Responsibilities:

  • Scheduling and Supervision: Scheduling and supervising all employees on the shift. Utilizing a weekly labor proforma while meeting required labor goals each period. Ability to write schedules to meet labor proforma goals.
  • Front of House Operations: Ensure standard operating procedures for supervising all Front of the House employees and the shift are in place and followed resulting in employee motivation and satisfaction, guest satisfaction, and the promotion of the concept.
  • Restaurant Operations: Ensuring that the restaurant is functional and meets all of the company's standards and integrity issues on a shift basis to include but not limited to: cleanliness, atmosphere, service, guest interaction, employee interaction and execution of food, beverage and merchandise sales.
  • Administrative Duties: Completing accurate and necessary daily, weekly and monthly paperwork and administrative duties to include but not limited to: Hiring process, training process, sales tracking, labor tracking, payroll, petty cash, deposits, inventories, ordering, account payables and receivables and P&L accounting as assigned.
  • Inventory Management: Participate in inventory process when needed.
  • Point of Sale Operations: Ability to utilize basic functions and programming of the POS register system.
  • Sales and Revenue Growth: Ability to build sales through incentives, contests, and promotions as well as day to day execution of service and the concept.
  • Health and Safety: Ensure food and beverage areas are within all Health and Safety established guidelines.
  • Equipment Maintenance: Ensuring the safe operation of equipment and working conditions to prevent hazards and accidents.

Requirements:

3 years experience in a similarly sized Food & Beverage operation. Training, scheduling and front and back of house experience preferred.

Licenses and Certifications:

Must be able to obtain a Level 2 Missouri Gaming License.

Employee Benefits:

Health, Dental, Vision, 401K, PTO, Employee Discount Network, Meals, Celebrations, Awards and more....

Disclaimer:

This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status.