Medical Office Coordinator

2 weeks ago


Kennewick, Washington, United States Trios Health Full time
Medical Receptionist Job Description

At Trios Health, we are committed to delivering exceptional patient care and experience. As a Medical Receptionist, you will play a vital role in ensuring the smooth operation of our healthcare facilities.

Key Responsibilities:
  • Obtain and enter demographic, billing, and clinical information with accuracy and timeliness.
  • Distribute and explain forms, documents, and educational handouts to patients or family members.
  • Meet with patients or caregivers to exchange necessary information and documentation.
  • Communicate with admitting physicians, nursing staff, and other personnel regarding patient admission.
  • Verify insurance benefits and obtain precertification/authorization as necessary.
  • Determine and accept required payments, including co-pays and deductibles.
  • Provide excellent customer service and maintain direct eye contact.
  • Answer telephones and effectively assist patients and customers.
  • Gather demographic information and enter/update in computer systems.
  • Conduct intake activities with respect for patient privacy and rights.
Qualifications and Requirements:
  • High School Diploma or Equivalent
  • Benefits:
    • Medical Insurance: PPO, HRA, HDHP offered through Blue Cross Blue Shield
    • Dental Insurance: Offered through Delta Dental
    • Vision Insurance: Offered through VSP
    • Free EAP (Employee Assistance Program)
    • Paid Time Off (Up to 25 days a year or 200 hours)
    • Employer Paid Short-Term and Long-Term Disability

We offer a supportive and collaborative work environment, opportunities for professional growth and development, and a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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