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Event Service Coordinator
2 months ago
Located in the heart of downtown, Baltimore Marriott Inner Harbor at Camden Yards offers a unique work environment for our associates. With convenient access to public transportation and discounted on-site parking, getting to work is easy. Our associates enjoy free meals, uniforms, and a variety of opportunities to build a career while providing for families and loved ones.
OverviewAs an Event Service Specialist, you will assist the Banquet Manager in planning and managing the Banquet and other food and beverage outlets to achieve customer satisfaction, quality service, and financial goals. Your responsibilities will include monitoring servers and busperson adherence to service standards, supervising guest service, and maintaining a clean and organized work environment.
Responsibilities- Monitor servers and busperson adherence to all service standards.
- Supervise service of guests, being watchful of signals from guests in need of service.
- Assist manager to establish and monitor sidework duty completion.
- Maintain bank to HEI Hotels and Resorts standards.
- Read daily communication sheets from previous shift and prepare one for the following shift.
- Check floor plan for appropriate coverage.
- Check restaurant for cleanliness and set up.
- Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.
- Communicate daily with restaurant manager with regard to special events, house counts, etc.
- Assist restaurant manager in conducting menu classes and taste panels.
- Communicate both verbally and in writing to provide clear direction to staff.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
- High School Diploma or equivalent required.
- Hotel experience preferred.
- Ability to use point of sale.
- Ability to lift/carry weight up to 50 pounds with or without reasonable accommodations.
- Ability to push/pull carts of products weighing up to 150 pounds with or without reasonable accommodations.
- Effective verbal and written communication skills.
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness. Our benefits include competitive Medical and Dental programs, Vision insurance, Vacation, Sick, and Vacation programs, pet insurance, and more. We also offer a 401(k) Savings Plan with matching funds and discounts through our 'YouDecide' and Hotel Room Discount programs.
We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.