Lead Retail Manager

4 weeks ago


Colorado Springs, Colorado, United States Apple Full time
About the Role

We are seeking a highly skilled and experienced Lead Retail Manager to join our team at Apple. As a key member of our store operations team, you will be responsible for driving sales growth, improving customer satisfaction, and developing high-performing teams.

Key Responsibilities
  • Team Development: Build and inspire high-performing teams of unique individuals who deliver positive experiences for customers.
  • Customer Experience: Develop and implement strategies to drive customer satisfaction and loyalty.
  • Store Operations: Oversee store operations, including inventory management, visual merchandising, and employee development.
  • Leadership: Provide guidance and support to team members, and contribute to an inclusive environment through respecting each other's differences and having the curiosity to learn.
Requirements
  • Leadership Experience: Proven ability to drive amazing customer experiences and results through team development.
  • Customer Service: Experience with diplomatically managing multiple commitments to customers, staff, and operations.
  • Adaptability: Ability to adapt to challenges while remaining calm in a constantly changing retail environment.
  • Education: High school diploma or equivalent required; bachelor's degree preferred.
  • Language: Multilingual ability is a plus.
What We Offer
  • Competitive Compensation: Base pay is one part of our total compensation package and is determined within a range.
  • Benefits: Comprehensive medical and dental coverage, retirement benefits, and a range of discounted products and free services.
  • Professional Development: Opportunities for formal education related to advancing your career at Apple, reimbursement for certain educational expenses.


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