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Senior Assistant Manager

2 months ago


Colorado Springs, Colorado, United States Kirkland's Full time
About the Role

The Senior Assistant Manager is a key member of the store management team, responsible for supporting and executing all aspects of operations and merchandising for their store in partnership with the Store Manager.

Key Responsibilities
  • Customer Service: Leads, supports, and values customer service in both in-store and online shopping experiences.
  • Team Development: Builds high-performing teams that can accomplish company goals, initiatives, and priorities.
  • Store Operations: Responsible for driving profitable sales, protecting company assets, and supporting the Company Handbook in support of the Store Manager.
  • Merchandising and Sales: Executes all aspects of merchandising and sales, including promotional and merchandising execution, and sales and profit growth.
  • Recruitment and Hiring: Networks and recruits within the market to ensure the store has appropriate staffing levels to support the business.
  • Communication and Leadership: Communicates clearly and objectively in ways that build commitment and demonstrate support for company initiatives.
Requirements
  • Education and Experience: College preferred or 1-3 years of experience in a retail environment.
  • Leadership and Communication Skills: Ability to effectively communicate both written and verbally, and to lead and motivate a team.
  • Business Acumen: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Technical Skills: Proficient in Microsoft Office and able to operate a Point of Sale system, registers, and hand-held devices efficiently and accurately.