Customer Service Representative

3 weeks ago


Miami, Florida, United States Kelly Services Inc Full time
About the Job

Kelly Services Inc. is seeking a Customer Service Representative to join our team in Miami. This is an exciting opportunity to work with a dynamic organization and contribute to providing exceptional customer service.

Job Summary

We are looking for a highly skilled and motivated individual to handle customer inquiries, resolve issues, and provide product information. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.

Responsibilities
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a professional and timely manner
  • Provide product information and answer questions to customers
  • Maintain accurate records of customer interactions
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Minimum 6 months of customer service experience (call center preferred)
  • Excellent communication and problem-solving skills
  • Ability to multitask and prioritize tasks effectively
  • Basic computer skills and proficiency in Microsoft Office
Preferred Qualifications

While not required, we prefer candidates with:

  • Experience in a similar customer service function or call center environment
  • Knowledge of products and services offered by Kelly Services Inc.
  • Typing speed of at least 35 words per minute
About Us

Kelly Services Inc. is a leading provider of staffing solutions, committed to delivering exceptional service to our clients and employees. We offer a dynamic work environment, opportunities for career growth, and a competitive salary package.

What We Offer

We offer a competitive salary range of $16.00 per hour, commensurate with experience, plus additional benefits, including health insurance, paid time off, and retirement plan options.



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