Customer Service Representative

3 weeks ago


Fargo, North Dakota, United States HOM Furniture, Inc. Full time
Job Summary

HOM Furniture, Inc. is seeking a highly motivated and detail-oriented Customer Specialist/Delivery to join our team. As a key member of our delivery team, you will be responsible for delivering customer orders in a timely and professional manner.

Key Responsibilities
  • Deliver customer orders to their doorstep, ensuring timely and efficient service.
  • Inspect furniture for damage or flaws, and resolve any issues that may arise.
  • Work closely with the Customer Care department to resolve customer complaints and concerns.
  • Inspect and maintain the company vehicle to ensure it is presentable and functioning properly.
  • Unpackage, assemble, and prepare furniture for transport in customer vehicles, ensuring it is adequately wrapped and properly secured.
  • Perform other duties as assigned by management.
Requirements
  • High school diploma or equivalent required; 1-3 years of related experience preferred.
  • Valid driver's license and clean driving record required.
  • Ability to lift, push, and pull up to 150 pounds individually and up to 300 pounds as a team.
  • Excellent communication and problem-solving skills.
  • Ability to work safely from heights and adhere to safe lifting techniques.
What We Offer

HOM Furniture, Inc. is an equal opportunity employer and offers a competitive salary and benefits package. We are committed to providing a safe and inclusive work environment for all employees.



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