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Taco Bell Shift Lead

2 months ago

Chelsea, Massachusetts, United States Sundance Full time

About Sundance:

Sundance is a dynamic and fast-paced restaurant environment where teamwork and collaboration are essential. As a Shift Lead Trainee, you will play a critical role in ensuring the smooth operation of our restaurants.

Key Responsibilities:

  • Support the Restaurant General Manager: Assist in running great work shifts and meeting Sundance standards.
  • Take Ownership and Responsibility: Solve problems, seek help when needed, and guide others to achieve team goals.
  • Team Member Support: Ensure Team Members complete all assigned duties and serve safe, quality food in a friendly manner.
  • Restaurant Safety: Ensure the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead Behaviors:

  • Solve Customer Complaints: Address customer concerns quickly and with a smile.
  • Provide Feedback: Offer constructive feedback to Team Members in a positive manner.
  • Communicate Effectively: Communicate openly and honestly with the Restaurant Management team.
  • Follow Policies: Adhere to cash, security, inventory, and labor policies and procedures.