Service Supervisor
2 weeks ago
As a Service Supervisor at BJ's Wholesale Club, you will be responsible for managing tire bay operations, supervising team members, and ensuring excellent customer service. This role requires strong leadership skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities- Supervise and train tire bay team members to ensure they are following all policies and procedures.
- Manage tire bay operations, including scheduling, staffing, and inventory management.
- Provide excellent customer service, ensuring that members receive accurate and timely information about tire sales and installation.
- Collaborate with other departments to ensure seamless operations and excellent member experience.
- Stay up-to-date on industry trends and best practices to ensure the tire bay is running efficiently and effectively.
- High school diploma or equivalent required; college degree preferred.
- Valid driver's license and ability to drive automatic and manual transmission vehicles required.
- Strong interpersonal and communication skills, with the ability to work effectively with team members and members.
- Basic computer skills and knowledge of tires, batteries, and propane tanks required.
- Prior tire installation and sales experience preferred; Level 400 certified technician preferred.
The Service Supervisor will work in a fast-paced environment, with frequent exposure to indoor and outdoor temperatures and weather conditions. The role requires standing and moving about continuously, with frequent need to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools.
CompensationThe starting salary for this position is $20.00 per hour, with opportunities for advancement and professional growth.
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