Travel Sales and Service Expert
6 days ago
We are seeking a skilled Travel Sales and Service Expert to join our team at AAA Northern California, Nevada & Utah.
This is a full-time position located at our Mountain View (California) office, offering a competitive hourly base plus commissions. The estimated salary for this role ranges from $52,358 to $65,447 per year, with opportunities for additional incentives based on performance.
About the Role:
- As a Travel Sales and Service Expert, you will be responsible for delivering exceptional travel experiences to our members by selling international and domestic vacation packages, cruises, tours, hotel, car rental, rail, and air travel.
- You will research, evaluate, and compare travel options to match member needs and provide personalized service.
- Staying up-to-date with global events and industry trends, you will share your knowledge with members to ensure they have the best possible experience.
- You will process and interpret travel documents, inform members of governmental requirements, and initiate contact to prospect for new business and encourage repeat sales.
- Cross-selling products and services, such as insurance and membership accounts, is also an essential part of this role.
Requirements:
- You must have basic computer skills, including Microsoft Word, Outlook, and industry-specific applications like Galileo and VAX.
- GDS experience is required, specifically in Apollo, Galileo, or Travelport.
- Knowledge of travel products and geography, as well as the ability to read and interpret maps and brochures, is essential.
- You should possess strong consultative selling skills, with the ability to listen to member needs and provide tailored solutions.
- Bilingual communication skills are a plus in this role.
What We Offer:
- A collaborative environment where your contribution is valued and recognized.
- A comprehensive benefits package, including medical, dental, vision, wellness programs, and paid holidays.
- Paid Time Off, allowing you to recharge and pursue volunteer activities.
- Tuition Reimbursement Program to support your personal and professional growth.
- AAA Classic Membership and product discounts for you and your loved ones.
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