Licensing Specialist

4 weeks ago

Prestonsburg, Kentucky, United States BrightSpring Health Services Full time
About the Role

We are seeking a highly motivated and experienced Licensing Specialist to join our team at BrightSpring Health Services. As a Licensing Specialist, you will play a critical role in the recruitment and retention of foster parents, ensuring the well-being and safety of children in our care.

Key Responsibilities
  • Develop and implement strategic recruitment plans to attract and certify qualified foster parents, while maintaining a pipeline of active and passive candidates.
  • Coordinate and engage in recruitment and awareness activities to build community relationships and promote the need for foster parents.
  • Respond to foster parent inquiries within 24 hours, providing exceptional customer service and support.
  • Develop strategies to support general, targeted, and child-specific recruitment and marketing efforts.
  • Ensure compliance with agency and state licensing requirements, maintaining accurate records and files.
  • Assist with the certification process, including completion of required documentation and background clearances.
  • Conduct home inspections and interviews to evaluate suitability, safety, and well-being of youth placed in foster homes.
  • Maintain professional boundaries, confidentiality, and adhere to governmental laws and regulations, agency policy, and licensure ethics.
  • Attend company meetings and community events to collaborate with referral sources and providers.
  • Provide support to the treatment team, including case managers, therapists, foster parents, and youth, to ensure needs are met and placement stability is maintained.
  • Ensure the safety and well-being of all youth in care, observing for signs of abuse and/or neglect.
  • Travel to affiliate locations, participating in recruitment events and activities.
  • Participate in the development and implementation of Corrective Action Plans for foster parents, in conjunction with the program supervisor.
  • Provide services that respect each family and youth's cultural background, heritage, and identity.
Requirements
  • Bachelor's degree from an accredited college or university in social work, psychology, childhood education, education counseling and psychology, or other human service, behavioral science field, or public administration field.
  • Minimum of one year of work experience in a Child Placing Agency, the Department of Family and Children Services, or Non-Profit Agency.
  • One to two years of experience in Resource Development/Foster Parent Recruitment and Retention preferred.
  • One year of marketing, fundraising, and event coordination preferred.
  • One to five years' experience in full-cycle recruiting in a fast-paced, professional-oriented environment preferred.
  • Complete Tier 1 and Tier 2 State Assessor training and maintain Assessor certification.
  • Strong recruiting mentality, knowledge of vast recruiting strategies, and ability to remain client-focused.
  • Strong attention to detail, highly organized, highly energetic, and positive and encouraging attitude.
  • Effective at cold calling, pursuing leads, and transforming candidates into licensed caregivers.
  • Ability to remain client-focused and use independent judgment in problem-solving.
  • Strong interpersonal skills, project management, new business development, and client retention skills.
  • A documented track record of achieving targeted objectives.
  • Possess critical thinking skills, supported by intellectual curiosity and sound business judgment.
  • Outstanding telephone presence and superior written communication skills.

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