Operations Support Specialist

4 days ago


Kankakee, Illinois, United States Electron Beam Technologies, Inc. Full time
Job Summary

We are seeking a detail-oriented and organized Production-Customer Service Associate to support our production and sales teams at Electron Beam Technologies, Inc.

The estimated salary for this position is $52,000 - $62,000 per year, depending on experience.

  • Main Responsibilities:
  • • Assist with customer service and resolve product and service issues.
  • • Maintain accurate records of customer interactions and update account information as needed.
  • • Assist with closing production jobs from Shipping in Epicor and review completed MO packets to open SOs.
Requirements

To be successful in this role, you will need:

  • • A minimum of two years' experience in customer service or data entry.
  • • Strong phone handling skills and active listening abilities.
  • • Proficiency in Excel and experience with ERP systems, such as Sage software.
  • • Excellent verbal and written communication skills.


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