Front Desk Support Specialist
1 week ago
At Planet Fitness, we are looking for a Front Desk Support Specialist to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our members and guests.
About the Role:
- Greet and welcome members, prospective members, and guests in a friendly and professional manner.
- Handle all front desk-related activities, including answering phones and assisting callers with various questions.
- Facilitate updates to member accounts as needed.
- Respond to member inquiries and concerns in a timely and professional manner.
- Check members into the system and assist with checkouts.
- Provide tours of our facilities to prospective members.
What We Offer:
- A competitive salary range of $40,000 - $55,000 per year, based on experience.
- The opportunity to work in a dynamic and fast-paced environment.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A 401(k) plan with company match.
- A generous paid time off policy.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic computer skills and knowledge of software applications.
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