Medical Assistant and Front Desk Coordinator
2 weeks ago
At Covenant Spine and Neurology, PLLC, we are seeking a highly skilled Medical Assistant and Front Desk Coordinator to join our team. This is a dynamic role that requires exceptional communication skills, organizational abilities, and a passion for delivering outstanding patient care.
Key Responsibilities:
- Verify patient information by triaging patients, recording medical history, and confirming chief complaints.
- Prepare patients for examination by performing initial triage: blood pressure, weight, and temperature, and reporting patient history summaries.
- Maximize physician time by assisting with office procedures, cleaning rooms after each patient encounter, and ensuring seamless transitions between tasks.
- Serve and protect the practice by adhering to professional standards, policies, and procedures, federal, state, and local requirements.
- Check PDMP and notify providers of any inconsistencies.
- Collect and verify patient demographic information, process insurance verification, and check in/check out patients efficiently.
- Oversee scheduling to maintain efficient patient flow, monitor physician block time, and make recommendations for effective utilization.
- Ensure Pharmaceutical/Equipment Representatives have appropriate badges and do not interfere with patient care or confidentiality.
- Maintain the patient reception area, ensuring it remains orderly, organized, and clean.
- Communicate effectively and professionally with patients, visitors, physicians, and coworkers, interacting with others in a positive, respectful, and considerate manner.
Requirements:
- High School Diploma required; 2 years of medical office experience preferred.
- Proficient use of CPT and ICD-10 codes, basic understanding of human anatomy, specifically musculoskeletal.
- Excellent customer service skills, ability to multitask, and work with little supervision while managing a high-volume, time-sensitive workload.
Salary: $40,000 - $50,000 per year, depending on experience.
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