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Cloud Support Specialist
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Guidehouse is seeking a highly skilled Cloud Support Specialist to join our team. As a Cloud Support Specialist, you will be responsible for designing, deploying, and managing cloud-based solutions to support the development, deployment, and sustainment of the Department of State's Identity, Credential, and Access Management (ICAM) and Zero Trust Architecture (ZTA) capabilities.
Key Responsibilities:- Design, deploy, and manage cloud infrastructure components across multiple cloud platforms.
- Develop and maintain software deployment, testing, and monitoring in cloud environments.
- Implement Department of State security measures to protect cloud resources, including network security, identity and access management, encryption, and compliance.
- Monitor cloud infrastructure for performance, availability, and cost optimization and implement proactive measures to address issues and improve efficiency.
- Provide technical guidance and support to internal groups.
- US Citizenship and ability to obtain a federal clearance.
- Bachelor's degree is required.
- Minimum Five (5) years of experience with using and supporting a broad range of cloud technologies (e.g. EC2, ECR, ECS, EKS, Lambda, RDS, ELB, EFS, EBD, S3, VPC, SNS, SQS, SES, CloudWatch, Route 53) to develop and maintain a suite of client ICAM and XTA solutions with an emphasis on best practice cloud security.
- Integration experience and knowledge of both Microsoft Entra and Okta functionality, provisioning, and interface requirements.
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Parental Leave
- 401(k) Retirement Plan
- Group Term Life and Travel Assistance
- Voluntary Life and AD&D Insurance
- Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
- Transit and Parking Commuter Benefits
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Annual membership
- Employee Assistance Program
- Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
- Position may be eligible for a discretionary variable incentive bonus