Technical Support Specialist

2 weeks ago


Patuxent River Estates, Maryland, United States New Directions Technologies Inc. Full time

New Directions Technologies, Inc. (NDTI) is renowned for its technical expertise and unwavering commitment to fulfilling customer missions. We extend the same dedication to our employees, ensuring they are treated with the utmost dignity and respect.

This role mandates U.S. Citizenship (H1B, F1, or Greencard/Permanent Resident applications are not accepted), a DoD Security Clearance, and the capability to work onsite as remote options are not available.

Position Overview:

  • The Systems Engineering Department (SED) at the Naval Air Warfare Center Aircraft Division (NAWCAD) is responsible for executing systems engineering, acquisition engineering leadership, and technical analysis to support the technical baseline development of Naval Aviation and Weapons Programs. This encompasses systems engineering technical domain efforts in areas such as Research and Development (R&D), integration, testing, production, deployment, and sustainment.
  • Direct systems engineering support is provided across specialized technical domains throughout the entire lifecycle of weapon systems, from initial concept to eventual disposal, applicable to all Naval Aircraft (including Tactical, Vertical Lift, Maritime, UAVs, Targets, and advanced weaponry), as well as Foreign Military Sales (FMS) and support systems.
  • The SED seeks systems engineering support for various weapon systems managed by Integrated Product Teams (IPTs) and organized by Program Management Air (PMAs) at Naval Air Systems Command (NAVAIR).
  • We are open to hiring candidates at multiple experience levels (Junior/Journeyman/Senior) who possess the necessary education, certifications, and experience.
  • We highly encourage current incumbents on the SED contract and other interested candidates to consider applying.
  • Some positions may offer telework options.
  • U.S. Citizenship is a requirement.

Qualifications:

  • A minimum of 2 years of relevant experience.
  • An Associate's Degree in a STEM field is required; a Bachelor's Degree is preferred.
  • Provide technical support to computer users.
  • Address inquiries or resolve computer-related issues for clients, whether in person, via telephone, or electronically.
  • May assist with the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.


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