Global Gaming Partnership Marketing Specialist

4 weeks ago

Miami, United States Holland America Group Full time
Job Description

As a Partnership Marketing and Casino Sales Professional, you will play a key role in supporting relationships with land-based casino partners. Working closely with the Partnership Marketing Manager, you will provide operational support related to the partnership marketing segment and assist in implementing business processes necessary to facilitate bookings, sales, and ongoing operations.

Key Responsibilities:
  • Manage Partnership Marketing contract administration process
  • Assist in management of casino event planning with partner casinos, as assigned
  • Assist in management of group planning and administration for VIP casino groups, as assigned
  • Provide operational support for marketing alliances and programs
  • Work with brand reservations teams to ensure successful communication of program details
  • Manage partner guest disputes and individual requests
  • Assist Partnership Marketing Manager in developing systems & procedures to support the administration Partnership Marketing sales programs
  • Perform other duties as assigned
  • Comply with all policies and standards
Qualifications:
  • Education: Bachelor's degree in Marketing
  • Required Years & Area of Professional Experience: 3-5 years casino experience with emphasis on casino sales, administration, and marketing. Cruise line and/or travel reservation and legal contract management experience preferred
  • Critical Professional Related Technical/Computer Skills: Casino marketing and cruise industry experience required
Knowledge, Skills & Abilities:
  • Self-motivated individual with strong relationship marketing skills. Detailed oriented, with superior organizational and customer service skills. Be able to provide superior customer service to all our partners and guests. Work independently with little supervision. Must be able to work efficiently, independently, and as part of a team, in a fast-paced environment
Physical Demands:

Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. May need to stand for long periods of time.

Work Conditions:

Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

This position is classified as 'in-office.' As an in-office role, it requires employees to work from a designated Carnival office in South Florida from Tuesday through Thursday. Employees may work from home on Mondays and Fridays. Some positions may require additional in-office time each week, and the final schedule is determined by your leader. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.

Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

At Holland America Group, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in our discretionary equity incentive plan. Plus, we provide comprehensive and innovative benefits to meet your needs, including:

  • Health Benefits:
    • Cost-effective medical, dental, and vision plans
    • Employee Assistance Program and other mental health resources
    • Additional programs include company-paid term life insurance and disability coverage
  • Financial Benefits:
    • 401(k) plan that includes a company match
    • Employee Stock Purchase plan
  • Paid Time Off:
    • Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion.
    • Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
    • Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
  • Other Benefits:
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
    • Personal and professional learning and development resources, including tuition reimbursement
    • On-site preschool program and wellness center at our Miami campus

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