Service Operations Specialist
4 days ago
We are seeking an exceptional Service Operations Specialist to join our team in Portland, OR. This role offers a competitive salary of approximately $50,000 - $60,000 per year, based on experience and qualifications.
As a Service Operations Specialist, you will play a critical role in ensuring the smooth operation of our service department. Your primary responsibilities will include developing and implementing effective service schedules, coordinating with technicians and vendors, and maintaining accurate records of vehicle maintenance and repair history.
Main Responsibilities:
- Develop and implement service schedules to meet customer needs and maximize productivity.
- Coordinate with technicians and vendors to ensure prompt and efficient completion of repairs.
- Maintain accurate records of vehicle maintenance and repair history.
- Communicate with customers regarding maintenance updates, including changes to schedule or work, billing concerns, or to resolve service issues.
Requirements:
- At least 2 years of customer service experience required.
- 1 year of hands-on mechanical experience preferred.
- High School diploma or equivalent required; Associates Degree, Technical School Degree, or Bachelors Degree preferred.
Penske offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off. If you are a detail-oriented individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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