Dining Experience Specialist
3 days ago
Dining Experience Specialists create memorable experiences for our guests by providing exceptional customer service. As a Dining Experience Specialist, you will be responsible for greeting all arriving guests warmly and promptly, accommodating special seating requests whenever possible, and ensuring that tables are set with proper presentation and completeness.
About the RoleThe Dining Experience Specialist will also be responsible for maintaining clean entrance, lobby, dining room, and restrooms, as well as assisting servers in maintaining and stocking service stations. They will also be responsible for taking food and beverage orders from guests requesting take out service, entering orders in our point-of-sale system, and processing payments correctly and efficiently.
Key Responsibilities- Greet all arriving guests warmly and promptly.
- Accommodate special seating requests for guests whenever possible.
- Maintain clean entrance, lobby, dining room, and restrooms.
- Taking food and beverage orders from guests.
To be successful as a Dining Experience Specialist, you will need to possess excellent verbal and language skills to understand and communicate with guests. You will also need to have basic math skills, operate a point-of-sale system, and handle money. Additionally, you must be able to bend, stoop and work in a standing position for long periods of time (up to 5 hours) and safely lift and easily maneuver plates of food, as well as supplies weighing up to 10 pounds.
Estimated Salary$40,000 - $55,000 per year, depending on experience.
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