Housing Case Manager
3 weeks ago
About the Role:
Housing Case Manager - Benefits Navigator
At HELP USA, we are seeking a skilled Housing Case Manager - Benefits Navigator to join our team. As a key member of our Supportive Housing Program, you will provide critical linkages to benefits, financial assistance, and housing court services to our tenants.
Working closely with our Employment Specialist, you will assist in developing housing stability plans that focus on increasing income and financial self-sufficiency. Your responsibilities will include:
- Identifying and screening tenants who require assistance with benefits counseling, case management, budget planning, and increasing household income.
- Liaising between Property Management and Social Service departments on rent collection, rental/utility arrears, evictions, referrals to financial assistance programs, and navigation of NYC's housing court.
- Developing collaborations and partnerships with community partners, Department of Veteran's Affairs, VET centers, local Adult Day Care centers, and local HRA offices to determine guidelines.
- Accompanying and advocating for clients at entitlement appointments - new and recertification.
Requirements:
- Bachelor's degree in social work or a related field OR equivalent experience and skills.
- Minimum two years' experience (social services or property management) working with city and federal entities in navigation of the application, approval, and recertification process for government subsidized benefit programs.
- Strong time management skills.
- Computer literacy, particularly with Microsoft Office applications.
- Valid U.S driver's license preferred, but not required.
We offer a competitive hourly rate of $20.67 and a comprehensive benefits package, including health insurance, paid time off, and a 401k plan. If you are passionate about helping others and have a strong background in social services, we encourage you to apply.
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