Infrastructure Production Support Engineer
1 day ago
Berkshire Hathaway Specialty Insurance (BHSI) is seeking an experienced Infrastructure Production Support Engineer to join our team. As a key member of our infrastructure team, you will be responsible for providing technical support and maintenance for our cloud-based infrastructure and services.
Key Responsibilities:
- Provide technical support and maintenance for cloud-based infrastructure and services
- Collaborate with infrastructure engineers, architects, and development teams to resolve technical issues and implement new technologies
- Develop and maintain technical documentation and knowledge base
- Participate in on-call rotation and provide support during after-hours and weekends
Requirements:
- 5+ years of experience in cloud infrastructure support and maintenance
- Expert-level skills in Microsoft Azure platform services, Intune/MEM, Windows & Azure Active Directory, Windows IIS, Ubuntu, Kubernetes
- Proficient in troubleshooting and identifying issues in networking technologies, including IP, DHCP, DNS, WAN, LAN, Azure firewall and NSG, Cloudflare or other ZT systems
- Experience in designing, deploying, managing, and supporting cloud infrastructure and services, preferably Azure
- Strong analytical and problem-solving skills, with ability to work in a fast-paced environment
What We Offer:
- A competitive package and exciting growth opportunities for career-oriented teammates
- A dynamic, action-oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders
- A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework
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