Infrastructure Production Support Engineer

1 day ago


Stevens Point, Wisconsin, United States Berkshire Hathaway Specialty Insurance Full time
Job Title: Infrastructure Production Support Engineer

Berkshire Hathaway Specialty Insurance (BHSI) is seeking an experienced Infrastructure Production Support Engineer to join our team. As a key member of our infrastructure team, you will be responsible for providing technical support and maintenance for our cloud-based infrastructure and services.

Key Responsibilities:

  • Provide technical support and maintenance for cloud-based infrastructure and services
  • Collaborate with infrastructure engineers, architects, and development teams to resolve technical issues and implement new technologies
  • Develop and maintain technical documentation and knowledge base
  • Participate in on-call rotation and provide support during after-hours and weekends

Requirements:

  • 5+ years of experience in cloud infrastructure support and maintenance
  • Expert-level skills in Microsoft Azure platform services, Intune/MEM, Windows & Azure Active Directory, Windows IIS, Ubuntu, Kubernetes
  • Proficient in troubleshooting and identifying issues in networking technologies, including IP, DHCP, DNS, WAN, LAN, Azure firewall and NSG, Cloudflare or other ZT systems
  • Experience in designing, deploying, managing, and supporting cloud infrastructure and services, preferably Azure
  • Strong analytical and problem-solving skills, with ability to work in a fast-paced environment

What We Offer:

  • A competitive package and exciting growth opportunities for career-oriented teammates
  • A dynamic, action-oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders
  • A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework


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