Bakery Operations Manager

4 weeks ago


Frederick, Maryland, United States Nothing Bundt Cakes - Frederick Full time
Job Overview

The Nothing Bundt Cakes - Frederick Bakery Manager is responsible for directing the team and day-to-day operations, ensuring a warm and welcoming environment, and providing superior service to guests. The ideal candidate will have 1-3 years of leadership experience in the retail, hospitality, or food service industries, with a proven track record of hiring and developing teams, creating a superior service environment, and achieving financial objectives.

Key Responsibilities
  • Prioritize the guest experience and model superior guest engagement
  • Recruit and select talent, and ensure performance expectations are met
  • Provide continuous coaching and follow-up to develop team members and manage performance
  • Ensure pre-shift meetings and posted information updates are happening daily
Business Operations
  • Ensure all bakery operations adhere to food and health safety standards and company policies and procedures
  • Facilitate the opening and closing of the bakery, including cash-drawer balancing and weekly bank deposits
  • Create and communicate weekly sales productivity goals, cake production plans, and schedule management
  • Set inventory par levels based on production demand and sales forecast, and monitor stock levels during holiday times
Local Marketing
  • Lead proactive community outreach to increase brand visibility and engage in community events
Requirements
  • High school diploma or GED; post-secondary education is a plus
  • 1-3 years of leadership experience managing teams, business operations, and the guest experience in the retail, hospitality, or food service industries
  • Demonstrated success in hiring and developing teams, creating a superior service environment, and achieving financial objectives
  • Experience in creating productivity goals, inventory par levels, and team schedules, and managing costs
  • Foodservice safety training certificate (or required to obtain within 30 days of employment)
  • Basic proficiency in Microsoft Word, Excel, and Outlook, with comfort in learning new technologies


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