Cybersecurity Solutions Architect

4 weeks ago


Jersey City, New Jersey, United States Trend Micro Full time

Trend Micro, a global leader in cybersecurity, empowers organizations to protect their digital assets in a rapidly evolving threat landscape. As a Technical Account Manager, you will play a critical role in helping our customers achieve their security goals by providing expert guidance, support, and strategic planning.

The ideal candidate will have a strong background in security architecture, engineering, or a related field, with experience in client-server applications, Unix/Linux system administration, or software development. They will be able to design, propose, and implement security solutions for customers, and provide best practice guidance to ensure successful technical onboarding and support.

Key Responsibilities:

  • Manage overall relationships with assigned end-users, increasing adoption and ensuring retention and satisfaction.
  • Co-create with customers to develop a value realization plan that outlines how Trend adoption will address their cybersecurity requirements and drive positive business outcomes.
  • Serve as the designated technical authority and provide expert guidance to customers.
  • Proactively address customer needs and desired outcomes by guiding them through their deployment journey while showcasing the value of the Trend platform.

Requirements:

  • 2-5 years or more of experience in security architecture or engineering, post-sales implementation or technical support, or a related field.
  • Experience in client-server applications, Unix/Linux system administration, or software development.
  • Hands-on knowledge and experience building, securing, or administering Cloud Workloads running in Amazon, Google, Microsoft, and/or Oracle Cloud.
  • Excellent written and verbal communication skills.
  • Strong organizational and time management skills.

Preferred:

  • Domain knowledge in the areas of security operations, threat, risk, or identity management.
  • Strong appreciation of technology in the cloud operations and cybersecurity space.
  • Ability to travel 5-10%.

Trend Micro is an equal opportunity employer and welcomes applications from diverse candidates.



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