Operations Manager

2 days ago

Whitestown, Indiana, United States GNC Full time
Job Description

As a key member of the GNC team, you will be responsible for leading the distribution center to achieve exceptional safety, financial, and service objectives. You will work closely with cross-functional teams to drive maximum benefits for the company and consistently seek new concepts and techniques to improve service while reducing costs.

Key Responsibilities
  • Develop and implement a world-class distribution operation that provides optimum service at the lowest cost, supporting GNC's strategic business plan for continued growth and earnings.
  • Ensure key performance indicators in all areas are consistently met or exceeded, including on-time deliveries, productivity, inventory control, order accuracy, and product damage.
  • Initiate and develop continuous improvement programs to improve processes, productivity, financial performance, and employee satisfaction.
  • Ensure proper staffing levels are achieved within the operation, including competent, well-trained, and solid-performing employees.
  • Gain a solid understanding of all current and future systems, including Red Prairie, to ensure all employees receive sufficient training and adhere to all systems-related processes and procedures.
  • Provide weekly feedback to direct reports and timely, objective annual performance reviews, including areas of improvement and training needs.
  • Maintain safety performance throughout the DC to ensure compliance with safety regulations, in conjunction with the Safety Department.
Leadership Responsibilities
  • Ability to function effectively at both strategic and tactical levels.
  • Proven leadership skills, including coaching, assessing, evaluating, developing, motivating, and empowering others.
  • Strong change management skills to challenge the status quo and drive improvements.
  • High ethical standards.
  • Models and supports organization's goals and values.
  • Leadership by example, 'roll up the sleeves' management style, and work ethic.
Requirements
  • Minimum of 4 years management experience in a high-volume multi-channel distribution center or manufacturing operation.
  • Experience in an automated multi-channel distribution center is a plus.
  • Tier one WMS/WCS experience (Red Prairie) is a plus.
  • Bachelor's degree in Business Administration, Logistics, or related field.
Qualifications
  • Excellent leadership and communications skills, with the ability to motivate and empower employees in a team environment.
  • Ability to successfully achieve key performance objectives, including on-time deliveries, order accuracy, productivity, damage, and safety.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to initiate continuous improvement programs, along with strong project management skills.
  • Solid analytical skills.
  • Proficiency in MS Office (Word, Excel, PowerPoint, etc.).

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