Operations Manager
2 weeks ago
We are seeking an experienced Operations Manager to join our team at Capstone. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our warehouse and distribution center. Your primary focus will be on ensuring the safe and efficient operation of our facilities, as well as providing exceptional customer service to our internal and external customers.
Key Responsibilities:- Negotiate rates with common carrier representatives to ensure optimal transportation costs.
- Manage site operations with safety and efficiency as top priorities.
- Prepare and balance daily bank deposits, as well as create and transmit daily work logs to corporate.
- Audit daily labor and billing reports to ensure accuracy and compliance.
- Ensure customer needs are met on a daily basis, and document and resolve any customer service or associate issues.
- Supervise associates to ensure they follow Capstone policies and work rules, including safety protocols.
- Hold weekly safety meetings and ensure associate participation.
- Assist in managing site and departmental budgets.
- Schedule associate shifts based on customer requirements.
- Interview, hire, and train new associates.
- Supervise timely and accurate data entry for all services performed.
- 2 years of leadership experience in an industrial setting.
- Proven experience in providing high levels of customer service to internal and external customers.
- Ability to train, coach, and mentor warehouse associates.
- Excellent interpersonal and communication skills (written and verbal).
- Strong organization and prioritizing skills.
- Ability to simultaneously perform multiple tasks.
- Ability to solve problems and make effective decisions in a fast-paced environment.
- Ability to manage budgets and prepare related management reports.
- Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint.
- Competitive salary.
- Quarterly incentive based on operational performance.
- Benefits - on the 1st following 30 days of employment.
- Career growth - our company looks to promote from within first.
- Paid training, safety incentives.
- Our team fully embraces a high-performance culture, inspiring us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.
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Operations Manager
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