IT Support Specialist

2 weeks ago


New Haven, Connecticut, United States Yale University Full time
Job Summary

Under the general direction of the manager of Pathology, the primary service desk support person is responsible for ensuring the timely processing of computing problems reported through a centralized system.

Key Responsibilities
  • Utilize customer service skills to resolve technical issues
  • Collaborate with the IT team to identify and implement solutions
  • Provide technical support to Yale University staff and faculty
Requirements

Must have excellent communication and problem-solving skills



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