Hospitality Server

1 week ago


Pensacola, Florida, United States Juans Flying Burrito Full time
Job Type

Full-time

Overview

At Juan's Flying Burrito, our servers collaborate seamlessly with one another and with management to enhance the overall guest experience. Through warm and attentive service, our servers play a crucial role in ensuring that guests feel welcomed, comfortable, and appreciated.

Key Responsibilities

  • Table Preparation: Set up tables with all essential components for exceptional service, ensuring cleanliness and that utensils, napkins, condiments, and menus are readily available.
  • Order Management: Accurately take and process guest orders, making recommendations based on preferences, and ensure timely delivery from the kitchen.
  • Menu Knowledge: Provide insightful suggestions regarding dishes and beverages, inform guests about food preparation, and communicate specific dietary needs to the kitchen staff.
  • Customer Engagement: Maintain a positive dining experience by anticipating guest needs, offering additional items, and promptly clearing away used dishes.
  • Payment Processing: Deliver checks accurately, handle payments, and ensure guests receive their change or signed charge slips.
  • Team Collaboration: Foster professional relationships with all team members to create a supportive work environment.
  • Menu Awareness: Stay informed about current menu offerings, specials, and any changes, ensuring guests are well-informed.
  • Safety and Reporting: Seek assistance when necessary and report any inappropriate behavior or safety hazards to management.
  • Side Duties: Perform additional tasks such as rolling silverware, preparing beverages, and maintaining cleanliness in dining areas.

Qualifications

Juan's Flying Burrito servers should embody friendliness, attentiveness, and enthusiasm while meeting guest requests and delivering high-quality food and service.

Requirements
  • Must be at least 18 years of age.
  • Must obtain a Responsible Vendor Permit within 45 days of hire.

Appearance Standards
  • Adhere to Health Board and corporate guidelines regarding personal grooming and uniform standards.

Language Proficiency
  • Fluency in English, both spoken and written, is required.

Experience
  • Strong customer service and communication skills are essential; previous experience in a restaurant setting is preferred.

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