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Customer Service Specialist

1 week ago


Elkridge, Maryland, United States Best Buy Full time

About the Role: As a Geek Squad Agent at Best Buy, you will play a critical role in providing exceptional customer service and support. You will be responsible for ensuring that every client is satisfied with their experience.

Key Responsibilities: Your key responsibilities will include being the first point of contact for clients, commanding the check-in and check-out experience of client devices, asking the right questions, listening to client needs, taking detailed notes, and partnering with Advanced Repair Agents to fully resolve the issue.

What We Offer: We offer a competitive salary, opportunities for career growth and development, and a comprehensive benefits package. You will also have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service.