Senior Computer Systems Manager
5 days ago
Job Title: Senior Computer Systems Manager
About the RoleThis is a full-time position responsible for overseeing our technician operations process. The Computer Technician Lead will be able to work diligently and accurately, possessing a great problem-solving ability to fix issues and ensure functionality.
The ideal candidate will be well-versed in computer systems and network functions. They must have 2+ years of experience leading a team and 3+ years of experience as a computer technician or similar role.
We are looking for an entrepreneurial mindset with outstanding organizational and leadership skills. Experience in developing profitable strategies and implementing vision is a plus.
Key Responsibilities- Repairing and refurbishing donated computers
- Work with managers on improving process
- Computer troubleshooting
- Hard drive sanitization
- Disk imaging
- Automated operating system installation
- Assembling and Disassembling computers
- Computer repairs
- Telephone technical support
- Computer loading/unloading
- Order parts
- Manage Bulk order sheet
- Delegate daily tasks and provide training as needed
- Manage network and camera system
- Install new systems as needed
- Help facilitate with volunteers
- Coordination, setup and management of volunteer events at warehouse
- Provide specs for online orders
- Complete tech KPI
- QC hard drives
- Order new staff badges
- Other duties as needed
Desired Skills/Qualifications:
- High school or equivalent required
- Strong analytical thinker
- Ability to estimate and meet deadlines
- Excellent computer/internet experience in working in Windows PC environment a must
- Passion for computers and technology
- Great verbal and written communication skills
- Attention to detail
- Must be flexible, resilient and open to change
- Must be a self-starter with strong motivation and desire for continuous learning and improvement
- Ability to work in a general warehouse environment
We offer competitive salary of $80,000 - $100,000 per year, depending on experience. We also offer full health benefits (medical, dental, vision), 401k matching, disability insurance, life insurance, and PTO.
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