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Lead Retail Sales Specialist

2 months ago

Columbus, Ohio, United States Nestle Operational Services Worldwide SA Full time

At Nestlé Operational Services Worldwide SA, we prioritize our people and the quality of our products. As a member of our team, you will be encouraged to inspire, care, act, and innovate, allowing you to reach your full potential and redefine your career path. As a certified B Corporation, we are dedicated to our triple bottom line - People, Profit, and Planet - by providing an exceptional experience that uplifts our community, suppliers, and each other. Our commitment to quality, sustainability, diversity, and inclusion is fundamental to our mission of fostering positive change. Throughout our various locations, Nestlé offers numerous opportunities for your professional development and growth.

Join us in redefining what you can achieve.

We are seeking a Lead Retail Sales Specialist to take on a key holder role in our retail environment. This position presents a valuable opportunity to embark on your leadership journey. You will collaborate closely with the management team to ensure seamless daily operations, including opening and closing procedures. Your responsibilities will include creating an inviting atmosphere for both customers and team members, driving sales through genuine customer interactions, and understanding key performance metrics to lead by example.

WHAT'S IN IT FOR YOU:

  • Competitive Compensation - Enjoy a competitive pay structure along with quarterly bonuses for achieving team sales and service objectives.
  • Career Growth - At Nestlé, you can cultivate a career that aligns with your aspirations, receiving support for your personal development and taking ownership of your career path.
  • Supportive Culture - We are known for fostering a culture that encourages you to excel in a collaborative and supportive environment.
  • Meaningful Work - As a B Corporation, we view our work as a force for good, allowing you to contribute positively to society and the environment.
  • Coffee Expertise - Gain in-depth knowledge about coffee and become a connoisseur.
The approximate hourly pay for this position is $19. Please note that this figure is a good faith estimate and may vary based on various factors including knowledge, skills, and geographic location.

WHAT WE OFFER:

Nestlé provides retail employees with performance-based incentives and a comprehensive rewards package, which includes a complimentary coffee machine and product allowance, a 401k with company match, educational reimbursement, health and wellness programs, diversity and inclusion resource groups, commuter benefits, pet adoption reimbursement, employee recognition programs, and discounts at numerous companies. (Incentives and benefits may vary depending on the position.)

YOUR RESPONSIBILITIES:
  • Boutique Key Holder: Support the management team with opening and closing duties, drive sales, and create an exceptional customer experience to ensure smooth store operations.
  • Customer Experience Focused: Create a welcoming environment that enhances customer engagement and drives sales.
  • Product Knowledge and Sales: Engage customers with complimentary product tastings and share your extensive product knowledge to build our customer base.
  • Brand Ambassador: Communicate our mission and values in sustainability and recycling, representing a brand that cares.
  • Store Operations: Assist with inventory management, create appealing displays, and maintain boutique cleanliness.
  • Training and Development: Participate in a training program that equips you with the skills and knowledge necessary for success.
YOUR QUALIFICATIONS:
  • You are a people-oriented individual who thrives in a customer service setting.
  • You enjoy a fast-paced environment and can adapt to changing circumstances.
  • You are reliable and available to work flexible hours, including weekends and holidays.
  • You possess problem-solving skills and can handle day-to-day challenges effectively.
It is our commitment to maintain an inclusive workplace. We value the skills and experiences of all individuals, including veterans and those with disabilities, and encourage diverse candidates to apply.