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Coffee Specialist

2 months ago

Frisco, Texas, United States Scooter\'s Coffee Full time
Position Overview:
The Coffee Specialist is dedicated to crafting an exceptional customer experience by delivering prompt, welcoming service and high-quality beverages. This role entails executing all responsibilities in alignment with established company protocols while upholding food safety and sanitation standards.

KEY RESPONSIBILITIES:
  • Engage and connect with every customer
  • Encourage inquiries and seize opportunities to inform customers about our offerings
  • Recommend gift cards, complementary items, and merchandise

  • Take orders, process sales, and handle payments efficiently and courteously
  • Manage cash register in accordance with established cash handling practices
  • Prepare and serve all orders following recipe and presentation standards
  • Ensure timely delivery of products while accurately identifying drinks upon delivery

  • Operate and maintain cleanliness of all equipment in the store
  • Enhance workflow efficiency by restocking work areas, food items, supplies, and merchandise

  • Keep coworker and customer areas tidy
  • Show genuine appreciation to each customer

REQUIREMENTS:
  • Passion for customer service
  • Ability to collaborate effectively in a team setting
  • Commitment to mastering brand recipes and techniques
  • Reliability
  • Energetic, adaptable, and fast-paced work style
  • Quick learner with problem-solving skills and the ability to manage multiple tasks

Established in 1998, Scooter's Coffee has become a leading name in the specialty coffee industry. We pride ourselves on our commitment to simplicity, using sustainably-sourced ingredients that we transform into exceptional beverages.

At Scooter's Coffee, we value the connections we make and strive to create memorable experiences for everyone we serve. Our core values of integrity, love, humility, and courage guide us in our mission.