Cash Operations Manager

4 weeks ago

Dallas, Texas, United States Brinks Full time

About Brink's:

The Brink's Company is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

Brink's has been a trusted partner in securing commerce for over 165 years. We take pride in our work and share a passion about our future. Our team is committed to providing the highest levels of service and support to our customers.

We believe that our team should be reflective of the customers we serve every day around the world. We foster an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Summary:

The Cash Manager II is responsible for managing the inside currency operations. This position assists the Branch Manager in the secure, safe, and efficient functioning of an armored car facility. The incumbent drives the execution of the business and motivates team members to achieve the best results and to drive continuous process improvement.

Key Responsibilities:

  • Provide first-line supervision to Cash Logistics employees
  • Maintain a safe and secure environment with the goal of ensuring that all employees work and return home safely
  • Leverage systems, equipment, and process redesign to drive continuous improvement in cost, quality, and efficiency
  • Maintain and provide quality customer service
  • Secure inventories by executing controls and ensuring strict compliance with security procedures; proactively reduce risk exposure and ensure implementation of measures to reduce worker's compensation injury costs and security losses
  • Establish and maintain accountability on the front line of the market; schedule and develop staff; maintain positive Employee Relations and work environment, while creating a cooperative team atmosphere of employee engagement
  • Maintain the highest level of integrity, dignity, and standards both on an internal and external basis; maintain high ethical standards and protect the Brink's reputation by delivering high-quality, reliable programs and services that meet customer expectations

Minimum Qualifications:

  • Minimum of 3 years of operations experience in a cash or vault processing environment
  • Minimum of 1 year of supervisory experience
  • Satisfy all applicable Department of Transportation requirements
  • Minimum of 21 years of age
  • A valid firearms permit or ability to pass applicable firearms licensing requirements
  • A valid guard card or ability to obtain a guard card or any other required licenses
  • Able to lift at least 50 pounds

Preferred Qualifications:

  • 5+ years of operations and claims experience
  • Previous experience in a cash handling experience in the secure logistics or banking industry
  • Experience in a coin processing environment
  • Knowledge of lean/process improvement methodologies
  • Knowledge of budgeting and planning experience
  • Bachelor's Degree or equivalent level of experience

Professional Skills:

  • Strong consultative, analytical, and problem-solving skills
  • Excellent interpersonal/communication and presentation skills
  • Excellent ethics and integrity
  • High attention to detail
  • Collaborative work style
  • Ability to work independently
  • Professional, positive demeanor
  • Ability to influence and lead

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