Restaurant Operations Manager
4 weeks ago
The Restaurant Operations Manager is responsible for assisting the Schlotzsky's management team in all aspects of shift management to ensure successful operations, guest service, and achievement of financial targets.
Duties and Responsibilities:
Ensure all areas of the restaurant (exterior, drive-through, lobby, dining room, restrooms, kitchen, bakery, back dock) are maintained to Brand standard.
Ensure recipe and prep standards are followed at all times at each restaurant station.
Ensure cash handling procedures are properly followed at all times.
Ensure safety and security standards are maintained and followed at all times.
Ensure food safety standards are maintained at all times.
Leadership Responsibilities:
Address guest issues that may arise; consult with management regarding complex issues.
Maintain a positive working relationship and treat all employees with respect while providing them with direction and feedback.
Communicate employee performance and policy/procedure violations to management for appropriate handling.
General and Physical Requirements:
Must be at least 18 years of age in order to operate certain kitchen equipment.
Should be proficient and knowledgeable of procedures for all kitchen stations and guest service stations.
This is a position at a Schlotzsky's corporate location.
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