Customer Service Ambassador
3 days ago
About U-Haul: At U-Haul, we strive to create a culture of health and wellness. We're committed to providing excellent customer service and building long-lasting relationships with our customers.
Job Description: As a Customer Service Representative at U-Haul, you will be the face of our company's exceptional service. You will work as part of a supportive team to ensure that customers get all the help they need on their journeys. This includes inspecting and maintaining equipment, assisting customers, and using up-to-date technology to dispatch and return equipment.
Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Other duties as assigned.
- Participate in ongoing continuous U-Haul education through U-Haul University.
Requirements:
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
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