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Senior Business Intelligence Analyst
2 months ago
Credit Acceptance is a leading provider of used car finance solutions, and we're seeking a highly skilled Senior Speech Analytics Analyst to join our team. As a key member of our Engineering and Analytics Team, you will play a critical role in driving business growth and improvement through data-driven insights.
Key Responsibilities- Collect, organize, and analyze large datasets to identify trends and opportunities for process improvement.
- Develop and maintain complex data models and algorithms to extract insights from speech analytics software.
- Collaborate with cross-functional teams to design and implement data-driven solutions that drive business outcomes.
- Communicate findings and recommendations to stakeholders through clear, concise reports and presentations.
- Bachelor's degree or higher in a quantitative field, such as mathematics, statistics, or computer science.
- 5+ years of experience using speech analytics software, with a strong background in data analysis and interpretation.
- 2+ years of experience in an academic or professional setting using analytical tools, such as SAS, SQL, R, or Python.
- Experience with large data manipulation and analysis, including data visualization and reporting.
- A competitive salary range of $106,000 - $124,000, plus an annual bonus plan.
- A comprehensive benefits package, including 401(K) match, adoption assistance, parental leave, tuition reimbursement, and more.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. We value our culturally diverse workforce and are proud to be an Equal Opportunity Employer. If you're a motivated and detail-oriented individual who is passionate about data analysis and business growth, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}