Enrollment Specialist, Bilingual English and Spanish Preferred

4 weeks ago


Tucson, Arizona, United States Parallel Partners Full time
Enrollment Specialist Job Description

At Parallel Partners, we are seeking a highly skilled Enrollment Specialist to join our team. As an Enrollment Specialist, you will serve as the initial point of contact for community members inquiring about health services and make appropriate referrals to internal and/or external resources. Your primary responsibility will be to facilitate timely enrollments and initial screenings of clients per contract. This is a 100% onsite position, and you will be required to work in our Tucson, AZ office.

Key Responsibilities:

- Respond to calls from potential members and existing members.
- Verify client insurance eligibility.
- Perform enrollment and schedule client enrollment appointments in a timely manner.
- Perform enrollment and eligibility data submission and reconciliation.
- Provide feedback to improve existing enrollment and eligibility procedures.
- Maintain productivity and quality standards as directed.
- Produce scheduled reports for in-house and external agencies.

Requirements:

- High School diploma or GED plus two (2) years full-time data entry experience in membership, claims processing, and/or encounters in a managed care or Behavioral health services environment.
- Bilingual English/Spanish is preferred.
- Possess a valid Arizona driver's license.
- Able to work flexible schedule as needed.
- Able to positively interact and develop rapport with customers and coworkers.
- Able to sit for extended periods of time.
- Demonstrate competency in the following areas: manual dexterity to keep written documentation, ability to use a personal computer and telephonic communications equipment, ability to read handwritten and printed documents and records, ability to perform analysis of information, ability to move around an office environment, and ability to effectively communicate verbally and in writing.

Why Join Our Team?

At Parallel Partners, we value our employees and offer a dynamic work environment that promotes growth and development. If you are a motivated and detail-oriented individual who is passionate about healthcare, we encourage you to apply for this exciting opportunity.
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