Retail Sales Technology Specialist

2 weeks ago


Grand Rapids, Michigan, United States Staples Full time
Job Summary

We are seeking a highly motivated and customer-focused Technology Sales Associate to join our team at Staples. As a Technology Sales Associate, you will be responsible for providing exceptional customer service and helping customers find a total technology solution both in-store and through the kiosk.

Key Responsibilities
  • Provide exceptional customer service and help customers find a total technology solution
  • Collaborate with other team members to achieve key metrics, including profitable sales
  • Stay current on new technologies, products, and services to offer a total solution
  • Respond quickly and resourcefully to customer requests and concerns on the sales floor
  • Be flexible on various responsibilities, including cashier, merchandising, and other duties as assigned
Requirements
  • Able to work a flexible schedule, including nights and/or weekends
  • Customer service experience demonstrating the ability to engage and speak to customers and understand their needs
  • Collaborate and work with other team members
  • Ability to lift/move materials in the 10-50 pound range, climb ladders, stand, and walk continuously
Preferred Qualifications
  • Previous experience in a retail environment with technology sales and services
About Staples

Staples is a leading retailer of office supplies and technology products. We are committed to providing our customers with exceptional service and helping them find the solutions they need to succeed.



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