Client Services Navigator

5 days ago


Fresno, California, United States Mental Health Systems, Inc. Full time
Job Summary

We are seeking an experienced Client Services Navigator to join our team at Mental Health Systems, Inc. As a key member of our staff, you will be responsible for providing comprehensive support services to clients in need of housing assistance.

About the Role

This is a full-time position that requires a strong understanding of client-centered care and a passion for making a difference in the lives of others. The ideal candidate will have a Master's degree or equivalent experience in social services, as well as excellent communication and interpersonal skills.

Responsibilities

  • Provide case management with crisis intervention, discharge plan, group & individual work, mental health/substance use disorder counseling, screening, and assist clients in meeting basic needs and symptom management.
  • Complete accurate and timely documentation, meet minimum billable requirements for direct client services.
  • Facilitate placement including pre-placement visits, and transportation as needed.
  • Shift coverage including part of the on-call team.
  • Provide field-based services as required by program and client need.
  • Maintain confidentiality of client's care.
  • Participate in scheduled program meetings.

Requirements

  • Master's degree; or bachelor's degree with two- four years of experience in social services.
  • Valid CA driver's license and current auto insurance per contract requirements required.
  • Experience providing mental health and/or substance use disorder services preferred.
  • Cultural competency understanding required.
  • Bilingual preferred.
  • Knowledge of Microsoft Office and EHR software preferred.

Estimated Salary Range: $55,000 - $65,000 per year, depending on qualifications and experience.


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