Client Services Navigator
5 days ago
We are seeking an experienced Client Services Navigator to join our team at Mental Health Systems, Inc. As a key member of our staff, you will be responsible for providing comprehensive support services to clients in need of housing assistance.
About the Role
This is a full-time position that requires a strong understanding of client-centered care and a passion for making a difference in the lives of others. The ideal candidate will have a Master's degree or equivalent experience in social services, as well as excellent communication and interpersonal skills.
Responsibilities
- Provide case management with crisis intervention, discharge plan, group & individual work, mental health/substance use disorder counseling, screening, and assist clients in meeting basic needs and symptom management.
- Complete accurate and timely documentation, meet minimum billable requirements for direct client services.
- Facilitate placement including pre-placement visits, and transportation as needed.
- Shift coverage including part of the on-call team.
- Provide field-based services as required by program and client need.
- Maintain confidentiality of client's care.
- Participate in scheduled program meetings.
Requirements
- Master's degree; or bachelor's degree with two- four years of experience in social services.
- Valid CA driver's license and current auto insurance per contract requirements required.
- Experience providing mental health and/or substance use disorder services preferred.
- Cultural competency understanding required.
- Bilingual preferred.
- Knowledge of Microsoft Office and EHR software preferred.
Estimated Salary Range: $55,000 - $65,000 per year, depending on qualifications and experience.
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