Client Service Technician

3 days ago


Fresno, California, United States Kotman Technology Full time

Kotman Technology is hiring a Client Service Technician to provide exceptional technical support and collaborate with our team to drive business outcomes. This role involves working on diverse technology tickets and projects, ensuring quality customer care and driving proactive results.

Responsibilities:

  • Work on diverse technology tickets and projects, from backups to policy creation
  • Collaborate with team members to solve business problems using technology
  • Maintain detailed documentation for processes and technical issues

Requirements:

  • Demonstrated experience in providing end-user support for technical and non-technical users
  • Expertise in installing, troubleshooting, maintaining, and supporting operating systems, productivity tools, servers, devices, virtualization, and endpoint management
  • Strong communication skills and problem-solving abilities
  • Ability to work independently and proactively solve problems

Salary: $75,000 - $95,000 per year, depending on location and experience.



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