Neighborhood Outreach Coordinator

3 weeks ago


Raleigh, North Carolina, United States MC Management, Inc. Full time

About MC Management, Inc.

We are a leading provider of hospitality services in the local neighborhoods. Our team is dedicated to delivering exceptional customer experiences and exceeding sales goals for our clients.

Job Overview

We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for creating memorable customer experiences and driving business growth through effective sales and customer engagement strategies.

Key Responsibilities

  • Develop and execute sales strategies to meet and exceed sales goals
  • Build and maintain strong relationships with clients' customers through personalized service and support
  • Identify and capitalize on opportunities to upsell and cross-sell products and services
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
  • Contribute to the development and implementation of strategies to improve customer engagement and retention

Requirements and Qualifications

  • Minimum of a high school diploma
  • At least one year in Customer Service Representative roles or hospitality positions such as retail or restaurant
  • Ability to recognize, apply and explain your product or service knowledge
  • Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
  • Be an effective problem solver
  • Outgoing personality with a passion for helping others
  • Passion for increasing in-person hospitality skill set to build better relationships
  • Excellent communications skills

Estimated Salary

The estimated salary for this position is $50,000 - $70,000 per year, depending on experience.



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