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Operations Manager

2 months ago


New York, New York, United States Asian Americans for Equality Full time
Job Description

**Job Summary:**

We are seeking an experienced Operations Manager to join our team at Asian Americans for Equality. The successful candidate will be responsible for overseeing the day-to-day operations of our office, ensuring the smooth functioning of our administrative tasks, and providing exceptional support to our staff.

Key Responsibilities:

  • Administrative Support: Provide administrative assistance to the Deputy Managing Director, including preparing documents, maintaining files, and creating presentations.
  • Office Management: Manage the office reception, ensuring the office is well-maintained and supplies are readily available to staff.
  • Property Management: Manage company properties, including responding to tenant concerns, submitting annual property tax exemptions, and overseeing unit repairs and renovations.
  • IT Support: Assist staff with software and hardware IT requests, communicate with our third-party IT vendor, and collaborate with our Business Tech Officer as needed.
  • Staff Onboarding and Offboarding: Facilitate the onboarding and offboarding process for new employees, including preparing equipment and licensures, providing training on company policies and procedures, and ensuring all company equipment and licenses are accounted for.
  • Vendor Management: Act as a liaison with various vendors on matters related to office repairs, equipment, supplies, and maintenance.
  • Special Events: Plan and run special events, including oversight of décor, tech, and equipment setup.
  • Additional Duties: Perform additional duties and special projects as assigned.

Requirements:

  • Experience: Minimum of five years of office operations experience.
  • Skills: Strong analytical, verbal, written, and interpersonal communication skills. Bilingual/fluent in English and Chinese. Excellent technology skills, including a high degree of proficiency in Microsoft Office Suite, Google Workspace, and Adobe.
  • Qualifications: Preference will be given to those who have office/property management experience. Must possess strong organizational skills, sound judgment, and demonstrated decision-making capabilities. Must be able to maintain confidentiality of sensitive materials and information.

About Us:

Asian Americans for Equality is a 501(c)(3) nonprofit organization dedicated to building up low-to-moderate income and immigrant communities in New York City. We provide low-interest small business loans, training, and counseling services to support the long-term success of local business owners. As a Community Development Financial Institution (CDFI), Small Business Administration (SBA) Intermediary Microlender, and SBA Community Advantage (7a) lender, we are committed to increasing business opportunities for low-income, minority, women, and immigrant entrepreneurs.