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Cafe Operations Manager

2 months ago

Brandon, Florida, United States Urban Air Full time
Cafe Manager Job Summary

The Cafe Manager is responsible for overseeing the day-to-day operations of the Urban Air Cafe and guiding Team Members. This role involves working in the kitchen and service area, preparing and serving food while maintaining a welcoming environment for guests.

Key Responsibilities:
  • Operational Excellence: Support and maintain high standards of food quality, presentation, and customer service.
  • Inventory Management: Effectively manage inventory control and minimize waste to optimize profitability.
  • Staff Development: Train and develop Team Members in food preparation, customer service, and safety protocols.
  • Cleanliness and Hygiene: Maintain a clean and safe working environment, adhering to health and safety regulations.
  • Guest Experience: Handle guest concerns and feedback in a professional and courteous manner.
  • Team Collaboration: Participate in staff meetings and contribute to a positive and inclusive team culture.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 2 years' experience in the food and beverage industry, with 1-3 years' management experience preferred.
  • Certifications: Food Handling Certification required or willingness to attain.
Additional Qualities:
  • Leadership: Ability to lead and motivate Team Members to achieve high standards.
  • Interpersonal Skills: Excellent communication and interpersonal skills to build strong relationships with guests and Team Members.
  • Problem-Solving: Ability to analyze problems and implement effective solutions.
  • Accountability: Accountable for maintaining high personal standards and contributing to a positive work environment.
Physical Requirements:
  • Flexibility: Willingness to work flexible hours and adapt to a fast-paced environment.
  • Physical Demands: Ability to lift up to 30 lbs.