Store Operations Manager
3 weeks ago
We are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and leading a team of retail professionals.
Key Responsibilities- Open and close the store in the absence of management, ensuring all systems are started up and cash handling is accurate.
- Responsible for opening the back door for deliveries and completing product returns, order voids, and customer refunds.
- Model and deliver a distinctive and delightful customer experience, engaging with customers and patients to ensure a positive experience.
- Lead and coach team members to work with warehouse and vendor ordering processes, including opening the back door for vendor deliveries.
- Responsible for registering all related sales on assigned cash register, including records of scanning errors and price verifications.
- Assist manager or assistant store manager in reviewing order exceptions and assisting in reverse logistics.
- Maintain accurate inventory counts and ensure proper signage is displayed at the store to support accurate pricing of products.
- Assist with bookkeeping activities, including cash reports and bill payments.
- Ensure compliance with state and local laws regarding regulated products.
- Responsible for bag checks of team members before leaving the store.
- One year of prior leadership, supervisory, or retail key holder work experience.
- Must be fluent in reading, writing, and speaking English.
- Prefer the knowledge of store inventory control.
We are an equal opportunity employer and welcome applications from qualified candidates with arrest and conviction records. The actual compensation offered will depend on a variety of factors, including geography, skills, and experience. This role will remain open until filled. To review benefits, please visit jobs.walgreens.com/benefits.
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