Freight Operations Manager
4 weeks ago
The Freight Supervisor plays a critical role in delivering exceptional customer experiences by inspiring creativity and making JOANN their happy place. This role drives sales through advanced product knowledge, innovative merchandising, and accurate inventory management.
Key Responsibilities- Review inbound product deliveries and work schedules to ensure delivery coverage.
- Maintain backroom standards by supervising merchandise team members, accurately processing freight, and taking full account of physical inventory.
- Embodiment of Hearts, Hands, Minds, and Inspire principles, including greeting customers, using the F.A.S.T. service model, and engaging in friendly conversation.
- Perform on-hand counts of merchandise, receive and unload truck deliveries, and process freight to ensure all merchandise is accounted for.
- Clean and organize the back room, maintain high standards in the cleanliness and quality of their work area, and stock shelves accurately according to planogram.
- Consult with store management regarding inventory discrepancy and product flow issues, merchandise product in a way that catches the customer's attention, and improve processes to create a better flow of inventory.
- Work closely with store management to ensure that incoming freight has a strategic plan for movement onto the sales floor, oversee and direct the work of the merchandise and replenishment team, and partner with store management to align scheduled hours with the inbound product flow.
- High School Diploma or equivalent.
- 1+ years experience in a customer-centric environment.
- Previous supervisory experience preferred.
- Medical, Dental, and Vision benefit plans.
- Company-paid basic, Optional, and Dependent life insurance.
- Long-term disability and Company-paid Short-term disability.
- Paid Time Off and Sick Time.
- Tuition Reimbursement.
- Team Member Discount.
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Storage Facility Operations Manager
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Store Operations Manager
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Retail Store Operations Manager
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Class A Truck Driver Home Every Other Weekend
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Customer Service Representative
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Warehouse Operations Specialist
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Warehouse Operations Specialist
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Operating Room Nurse
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Store Operations Manager
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Restaurant Operations Manager
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