Reach NM Worker
24 hours ago
This position is responsible for receiving and processing reports of alleged child abuse and neglect from youth via text message or online. The successful candidate will utilize their judgment and expertise to screen reports, gather relevant information, and provide resources and support to youth in need.
Key Responsibilities- Receive and process reports of alleged child abuse and neglect from youth via text message or online.
- Utilize judgment and expertise to screen reports and gather relevant information.
- Provide resources and support to youth in need, including connecting them with community-based prevention and intervention programs.
- Mentor new workers in the unit and promote staff development through skill-building and program development.
A Bachelor's Degree in Social Work, Education, Counseling, Psychology, Sociology, Criminal Justice, or Family Services from an accredited college or university is required. Any combination of education and experience totaling four years may be substituted for the required education and experience.
Working ConditionsThis position is performed in an office setting with extensive exposure to video display terminal and keyboard usage, as well as phone usage. Travel may be required, and the incumbent may be exposed to irate clientele. The Statewide Central Intake operates 24 hours a day, 7 days a week, and the incumbent will work under stress and frequent time constraints.
BenefitsThis position is covered by a collective bargaining agreement and all terms and conditions of that agreement apply and must be adhered to.
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