Help Desk Technician Tier 2
1 month ago
We are seeking a skilled Help Desk Technician Tier 2 to join our team at Bowman Williams. As a Help Desk Technician Tier 2, you will play a critical role in providing technical support to our clients, resolving complex technical issues, and maintaining their IT environments.
Key Responsibilities:- Provide technical support for Microsoft core business applications, including Windows 10, Windows Server, O365, and Azure.
- Support services for Microsoft-related technologies, including Cisco Meraki and Ubiquiti network equipment.
- Configure and troubleshoot network equipment, including Access Points, routers, switches, and firewalls.
- Provision and install hardware and software for user workstations, servers, and other IT-based appliances.
- Implement and support remote access solutions, including VPN and Terminal Services.
- Develop proficiency in scripting with Power Shell and managing cloud and virtualization technologies, such as VMware vSphere, Microsoft Hyper-V, and Azure Cloud.
- Previous MSP experience.
- Strong technical skills and knowledge of Microsoft technologies.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent communication and problem-solving skills.
- Health, dental, and vision insurance.
- PTO, sick days, and paid holidays.
- Paid training and certification reimbursement.
- Increased salary for each passed certification.
- 401(k) with company match.
- Internal growth opportunities.
- Cell phone reimbursement.
- Mileage reimbursement.
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4 weeks ago
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Pharmacy Technician Role
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