Asset Services Operations Support Specialist

1 week ago

Houston, Texas, United States Transwestern Full time
Job Description

Transwestern Real Estate Services is seeking a highly skilled Asset Services Operations Support Specialist to join our team. As a key member of our National Asset Services Operations team, you will play a critical role in supporting our property management, client accounting, and engineering departments.

Key Responsibilities:

  • Monitor and manage permissions for critical systems to ensure secure and appropriate access for all users.
  • Collaborate with department partners to manage national resources such as policies, procedures, forms, templates, and training courses, ensuring content remains current.
  • Support project execution by coordinating resources, timelines, and deliverables to achieve successful outcomes.
  • Develop and distribute clear, consistent communications to inform leaders and property teams about updates to Asset Services.
  • Remain informed about industry regulations and best practices by participating in relevant industry events and initiatives.

Training Support:

  • Assist in creating Asset Services content and implementing national training programs.
  • Provide administrative support, including note-taking, content drafting, proofreading, and scheduling training sessions.
  • Manage the Asset Services national training initiatives by ensuring timely enrollments, tracking attendance, and monitoring training requirements while complying with established deadlines.
  • Collaborate with department partners to create and maintain standard templates for training materials, ensuring consistency and high quality across all programs.
  • Address and resolve training-related issues to facilitate a seamless training experience for all participants.

Requirements:

  • Bachelor's Degree in Business Administration, Management, or a related field.
  • Proven experience in an administrative or operational support role, preferably within property management or a related industry.
  • Previous experience in property management or a related field is highly advantageous.
  • Familiarity with training and development is considered a vital asset.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.).
  • Excellent organizational skills with meticulous attention to detail.
  • Strong communication and interpersonal skills, both written and verbal.
  • Ability to work effectively both independently and collaboratively within a team environment.
  • Strong analytical skills with a proven ability to identify issues and implement effective solutions.
  • Demonstrated ability to manage multiple tasks and projects efficiently.
  • Capacity to navigate ambiguity and proactively initiate action.
  • Driven by a desire for career advancement and continuous improvement.

Work Environment:

Transwestern is an Equal Opportunity Employer. We offer an exciting work environment, competitive salary, and excellent benefits, including medical, dental, and vision coverage, as well as a 401(K) plan.

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