Customer Service Representative
6 days ago
We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Relations Representative. Located in the United States, this role offers a competitive salary of approximately $45,000 per year.
About Tyler Wise State FarmAs one of the largest providers of insurance and financial services in the US, we pride ourselves on offering personalized service to our customers. Our mission is to help people manage the risks of everyday life and recover from the unexpected.
Job DescriptionIn this role, you will be the first point of contact for customers, assisting them with their insurance inquiries, policy management, and claims support. You will provide outstanding customer service and ensure each customer's experience with State Farm is efficient, accurate, and positive.
Key Responsibilities:- Respond to customer inquiries via phone, email, and chat.
- Provide information about State Farm products and services.
- Assist customers with claims filing and processing.
- Troubleshoot and resolve customer issues.
- Maintain accurate records of customer interactions.
We require a high school diploma or equivalent, previous customer service experience, strong communication skills, and proficiency with Microsoft Office Suite.
BenefitsOur benefits package includes a bonus based on performance, company parties, competitive salary, flexible schedule, opportunity for advancement, paid time off, training & development, and more.
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