Network Fiber Specialist

3 days ago

Grand Rapids, Michigan, United States Metronet Full time
Network Fiber Technician Job Description

Metronet is seeking a skilled Network Fiber Technician to join our team in Grand Rapids, MI. As a Network Fiber Technician, you will be responsible for terminating, splicing, bonding/grounding, documenting, and testing of all fiber optic cables within our systems fiber optic networks and their related equipment.

Key Responsibilities:
  • Perform setup, testing, and maintenance for Customer Premise Equipment (CPE) installation of Plain Old Telephone Service (POTS), DSL, and Networking services
  • Install and maintain CPE Local Area Networks (LAN) and WiFi networks
  • Install and maintain network interface devices (NID) and Optical Network Terminals (ONT)
  • Perform skilled troubleshooting from the Main Distribution Frame (MDF) to the demarcation point, including CPE
  • Respond to trouble tickets within acceptable company timeframe standards
  • Install Outside Plant (OSP) facilities according to engineered work orders or service orders
  • Perform routine preventive maintenance and major repairs to distribution systems
  • Perform cable/fiber testing and splicing
  • Locate fiber optic cabling
  • Record and report all record changes immediately
  • Complete inventory replenish requests as needed
Requirements:
  • High School Diploma or GED
  • One to two years in the telecommunications industry or related experience
  • Some trade school training is desired
  • Ability to be professional with customers and fellow associates
  • Meet key performance metrics
  • Physical ability to work in various conditions, including adverse weather
  • Physical ability to work from a kneeling or standing position for long periods
  • Physical ability to climb ladders with proper equipment up to 25 feet
  • Able to lift and carry loads of up to 75lbs, including a ladder
  • Ability to work with basic hand tools and other specialized equipment with training
  • Operate and maintain company vehicle/equipment safely and professionally, including a Department of Transportation (DOT) certified bucket truck and trailer
  • Perform on-call rotation duties after regular business hours as needed
  • Available to work overtime when deemed necessary, may include holidays and weekends
  • Willingness to work as a team and independently
Total Rewards:
  • 80% of Medical premiums paid for by the company
  • Company-paid Disability and Life insurance
  • EAP (Employee Assistance Program)
  • 401(k) company match dollar for dollar up to 6%
  • Equipment and resources provided on day one
  • Opportunities for advancement
  • Professional development programs
  • Associate perks and discounts
  • Discounted MetroNet service in our serviceable area
  • And more
Job Specific Perks:
  • Paid training at MetroNet University
  • Company-paid logo attire/uniform
  • Company vehicle and fuel card
  • Cell phone allowance
  • DOT Certification
  • OSHA Certification
  • On-Call Pay

At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we're not just focused on expanding our networks-we're focused on enriching the lives of those we serve.

We value our associates because they are the cornerstone of our success. By joining the Metronet family, you're stepping into a rewarding career in technology with a company dedicated to your growth and success. We're in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.

Discover more with Metronet - a company where your success builds stronger communities, and your future is limitless.

Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran

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